What is Lucky Luxe?
Lucky Luxe is a social gaming and promotional sweepstakes platform where players can play games for entertainment and the chance to win prizes. No real-money gambling is offered.
Who operates Lucky Luxe?
Lucky Luxe is operated by: Skyline Bridge Holdings 1235 East Blvd Ste. E #1205 Charlotte, NC 28203 United States Official website: www.luckyluxe.com
Who can play?
You must be 18 years or older and a resident of an eligible jurisdiction. Some locations are restricted. See our Sweepstakes Rules for details.
What are Gold Coins and Sweeps Coins?
Gold Coins are used for entertainment gameplay only and cannot be redeemed.
Sweeps Coins can be used in promotional play and may be redeemed for prizes once requirements are met.
How do I get Sweeps Coins?
You may receive Sweeps Coins through promotions and giveaways, daily bonuses, mail-in requests (AMOE), and bonus offers.
Mail-in entries are limited to one request per month and must follow the required format in the Sweepstakes Rules.
What is the minimum redemption?
Minimum redemption: $20 Maximum redemption: $1,000 per day
How long do redemptions take?
Requests are typically processed within 24 hours between 9:00 AM – 8:00 PM EST. Requests after 8 PM are processed the next business day. A review period may apply for verification.
How are prizes paid?
Prizes may be issued to your payment method, by electronic payment, or by gift card. All redemptions require verification.
Will I receive a tax form?
Yes. Where required by law, Lucky Luxe may issue a 1099 tax form. Please consult your tax professional.
Why do I need to verify my identity?
Verification helps prevent fraud, protect players, and meet payment and legal requirements. You may be asked for ID, proof of address, or payment verification.
Responsible Gaming
Lucky Luxe promotes responsible social gameplay. Players may request:
• Temporary breaks from the platform
• Account limits or self-exclusion
• Assistance from support if gameplay is no longer enjoyable or feels difficult to control
Our goal is to provide entertainment in a safe and responsible environment. Please review our Responsible Social Gameplay Policy for full details.
Can I have more than one account?
No. Only one account per person is allowed.
How do I contact support?
Email: skylinebridgeholdings@gmail.com